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Are you thinking about getting a puppy specifically for service or therapy, but worried about selecting the right one for you, or not sure about training?  We are here to help you get you the right puppy for your your needs, trained specifically for you! 

Investing in one of our pre-therapy or service training puppies will let reserve 20 weeks of intensive training with one of our trainers. You will answer a questionnaire about what YOUR needs are from your puppy, and we will get them started on the right paw for your service or therapy needs!

Your puppy will live 24/7 with one of our trainers and be trained for 20 weeks, and then will be available to join your family!

If you struggle with anxiety or depression, or have medical needs this program would likely be a great fit for you to have a puppy who will assist you in your day-to-day life. 





** cost added on to cost of puppy**




Place your DEPOSIT to hold a reservation

Training is based on availability of trainers and can be added on at the time of litter commitment! 


    First, read over this page in its entirety so you are fully aware of the inclusions of this program. Then, you may apply for your service or therapy dog HERE. We will warn you that this is a big of a lengthy application, as we have a lot of questions! Be ready to commit at least 20-30 minutes to this application. We also ask that you are candid in your responses to the questions we are asking so that we can fully understand your needs when it comes to adopting a new puppy. We ensure that your privacy will be kept protected. 

    After you apply, you'll be re-directed to a page that will allow you to book a phone consultation with one of our puppy professionals! During this call, we will go over your application in detail, ensuring that we are on the same page about each detail of the puppy that you need, from breed, to gender, to size, color, and most importantly...personality! We will use this information and pair it with numerous data points we collect on each puppy, including motivators, kid and dog compatibility, startle scores, and more for the next part of the process...matchmaking!

    This is a very important part of our process for every family who adopts a JennaLee puppy, but it will be of paramount importance to those who are looking for a puppy who will be a working dog. During your initial adoption interview, our team will work alongside you to understand the specific needs that your family has in terms of therapeutic or service capabilities.

    When your puppy is 7 weeks old, you will receive a personalized video for your family introducing you to the puppy whom we have selected as best for your family based on your needs and the puppy's testing over the last 7 weeks. We put extra care into these matches, and do not take them lightly.

    We urge clients who are looking for a working dog to be less particular about coat color, which will give us more freedom to select the puppy with the personality suited to its "job" best.  If allergies are a concern for your family, this will be taken into the highest consideration as well when selecting a coat texture.


    Bonding is incredibly important for puppies who will be doing therapy and service programs. During your puppy's stay during our pre service or therapy training, we will ask that you mail us a few items of clothing that you have worn regularly, that smells like you. That's right...the smellier, the better! So wear a shirt you don't mind getting rid of during your next workout, and mail it to us. Your trainer will use it i your puppy's kennel or during their training. Because dogs are so strongly scent-oriented, this will make them more comfortable with you and able to bond more quickly with you when they do arrive home.

    Additionally, because bonding is so important for these puppies, you will be invited to come and visit with them and spend the day with them during their stay in training! Our beautiful city of Charleston, SC is temperate year-round and is incredibly dog friendly. You and your puppy will have a great time bonding, and you'll be able to spend time getting to know their commands alongside your puppy's trainer. 



  • After we have matched you with the perfect puppy for you, we will go over any questions you may have and then assign your puppy a trainer based on trainer availability to meet the needs of the client and puppy. 

  • Your puppy will graduate our early socialization program including Puppy Culture (our daily socialization program from birth-8 weeks) and begin training at 8 weeks of age. Then graduate formal training and come home at 24 weeks (6 months) of age.

  • Living with one of our experienced trainers 24/7 for 20 weeks, focused on the needs of the individual whom the puppy will be serving.

  • Individual updates and report cards from our trainer every week - including photos and videos of your puppy's progress. You will also get reports on your puppy's progress with their therapy or service work. 

  • FREE DELIVERY within 4 hours of our facility in Charleston, SC. 

  • Prior to your puppy's arrival home, you will get a transition guide to help your puppy transition into your home flawlessly. This will include a video of the commands your puppy knows and how to get them to be obedient to that, as well as a written guide and schedule for their daily activities.

  • To assist with the transition into your home after your puppy graduates, you will be asked to schedule a zoom session with our head trainer prior to your puppy's arrival home. Please expect some transition issues with your puppy in the first few weeks as they are still a baby. This session is meant to assist you as your puppy assimilates into its new life with you!

  • Price of training is added to the cost of your puppy. Deposits for pre-service or therapy training puppies is $2,500. The full amount for your puppy ($5,000) plus one third of the training minus your deposit ($5,000) is due at the puppy's 7 week birthday when matches are announced. The second payment is due when your puppy is 8 weeks into training ($7,500) and the last payment is when your puppy is 16 weeks into training ($7,500).

  • We understand that training never really ends with a puppy! They will need practice and reinforcement until at least 1 to 2 years of age. For those who want their puppy to go through more advanced service or therapy programs for various certifications, they will need to go through that program's course after JLDD's preschool course. We are not affiliated with any other service or therapy training programs. 

  • If your puppy is has not met our expectations by the time their graduation date arrives, they will be kept in preschool free of charge until they have satisfied the expectation.





  • Sleeping through the night in their crate for 8 or more hours

  • Potty accidents are rare, less than 1 per week for their last 2 weeks.

  • Comfortable in a variety of social settings

  • Walks confidently and calmly on leash and heels when asked

  • Stands and stays for regular grooming procedures

  • Greets new people by sitting politely

  • Responds to all cues in new places around minimal distractions

  • Complete car manners- paws up, calm for the ride, and wait when door is opened.

  • Puppy is comfortable left alone during the day in their crate for 4 hours.




  • Stair training

  • Know "off" command - lessens jumping

  • Know "no" command - lessens nipping and utilize for correction

  • Know "sit", "down","stay"and "come" - can hold each command for 30 seconds

  • On-leash walking - will not pull on leash

  • Off-leash walking - will stay close to owner even when off-leash

  • Know "kennel"place command - will go to kennel from a distance (can be used to "place")




CUES: (medium level distractions)

  • Name- Puppy knows and responds to his name.

  • Positive Interrupter- Puppy responds quickly to direction

  • Sit- Puppy understands hand signal and verbal cue.

  • Down- Puppy understands hand signal and verbal cue.

  • Heel- Puppy understands heel position and can maintain it for about ten minutes

  • Kennel- Puppy walks into his kennel on cue while you are three feet away, waits patiently and quietly to be released from the kennel

  • Stay- At least 4 ft away for up to three minutes.

  • Leave it- Puppy understands to leave food or object.

  • Come- Puppy responds quickly and happily when asked to come

  • Drop it- Puppy releases items from his/her mouth when asked

  • Wait- Puppy stops at doorway until released

  • Paws Up- Puppy puts two front paws up on car or object when asked

  • Go Say Hi- Puppy walks up to a person and sits politely for petting

  • Free or Ok- release word




  • 80% completion of JLDD's 80-point socialization checklist

  • Guidance through puppy's "fear period" - puppy will not make negative associations with potential fear factors

  • Guidance through puppy's first teething period - puppy will learn what to chew on besides its owners!

  • Individual socialization time in public

  • Exclusive socialization excursions (schools, horse farms, pools, etc.)

  • Increased patience with other dogs, humans, etc.

  • Pack order mentality - assists puppy with knowing it's place in its home and lessens dominant tendencies 

  •  ++ VARIOUS SERVICE/THERAPY GOALS VARIED BY CLIENT NEEDS (ex. spending time at airports, hospitals, libraries, etc.)



  • All vet care paid by JLDD

  • Regular baths & nail trims

  • Start on tooth brushing

  • Regular fur trims around the puppy's face, feet, and fanny

  • A minimum of 1 grooming session with JLDD's groomer

  • Up-to-date on vaccines - including distemper and rabies vaccines (records to transfer to owner at time of puppy's arrival)



  • Health records

  • Health guarantee and contract 

  • Harness/collar & leash

NOTE: Puppy will have an adjustment period when it must learn its new environment & people. Long-term success with training will depend on owner's dedication to continuation of training. 

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